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our commitment to protecting your privacy

We value you as our clients and we want to assure you that we are committed to respecting your privacy. While we do collect some information about you through our online store and website inquiry fields, it is used to enhance your experience and communicate with you about our products, services, to address any questions you may have. We recognize your need for the protection and fair handling of any Personal Information that you provide us. This policy demonstrates our commitment to your privacy.

your consent

When you provide us with your personal information, you consent to Practices Made Perfect's collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and as otherwise permitted by law. Where required by law, we ask for your express consent and inform you as to why we are collecting the information.

personal information

"Personal information" means information about an identifiable individual. Personal information does not include information to enable an individual at a place of business to be contacted. This also includes the name, position name or title, business telephone number, business address, business email or business fax number of the individual.

collecting information about you

It is always your choice to provide us with your personal information. We collect your information to provide you with products and services you have requested and to offer you information about additional products and services you may be of interest to you. You may be asked to provide your personal information to us to verify your identity for fraud prevention purposes. In some cases, if you choose not to provide certain requested personal information, you may not be able to purchase or return products or services, or access or use certain features of Practices Made Perfect's website.

Practices Made Perfect uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services. This may include correspondence with you regarding your transactions, to provide you with information regarding our announcements, promotions, upcoming events, new products, email newsletters, customer surveys, enter contests, and provide feedback. We collection information to help us prevent fraud.

Practices Made Perfect will not require you to consent to any promotional uses as a condition of the supply of a product or service. We will always seek your express consent for such correspondence. You will always be allowed to opt-out of communications from us unless required for the provision of a product or service you have requested or in accordance with the law. We may also use your information for purposes related to your purchase of products and services, including delivery and/or facilitating returns.

Practices Made Perfect may combine your personal information collected through various sources, including information collected at trade shows and through our websites, and information obtained from other sources to develop a confidential profile for you to facilitate transactions with Practices Made Perfect.

online purchases

Secure Sockets Layer (SSL) technology is used to protect the security of your credit card information as if is transmitted. SSL is the industry standard for secure commerce transactions. It is designed to prevent your personal info from being read by someone else as it travels across the internet. All of your personal info is encrypted, including credit card number, name and address.

cookies and other technologies

Practices Made Perfect's website, e-mail messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information about how you use our website and your interests that assists us to improve products and services, advertising, and client communications.

third party analytic or ad serving services

Practices Made Perfect uses certain third-party analytics and/or ad serving services on its websites. The providers of these services may independently collect, use, and disclose your IP address together with information (not including your name, address, e-mail address, or telephone number) about your visits to this and other websites that they service in accordance with their own privacy policies (and not this privacy policy). These services may use their own cookies and other data collection technologies. They may use this information in order to improve your experience, to gain a view of how people are using websites that they service so that improvements can be made, and as otherwise permitted in their privacy policies.

social networking and similar situations

When you use social networking aspects of Practices Made Perfect's websites (e.g. links to Facebook, LinkedIn, or Instagram), or post information to other social networking sites, the personal information that you post or share in connection with these third-party sites is visible to other persons and can be read, collected, used and disclosed by other persons, including to send unsolicited messages. In this case, you will be leaving our website and going to the third party's website. Any information provided to such third party social networking sites and other sites is governed by their own privacy policies, which you may read on the applicable site. You are solely responsible for the personal information that you choose to post or share in those situations. Practices Made Perfect has no control over, or responsibility or liability for, the use, disclosure, and retention of the personal information that you disclose in those situations, and the use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. Please be careful when disclosing your personal information in those situations.

retention, location, and protection of personal information

Practices Made Perfect retains your personal information only for the period necessary to fulfill the purposes you provided it to us, as outlined in this Privacy Policy, or such longer retention period as may be required or permitted by applicable law.

Some of the service providers we use to store and collect data are located outside Canada. Therefore, we will store and process your personal information in Canada and other countries. The laws of other countries regarding the collection, use, disclosure, and retention of personal information may be different from the laws of Canada. The disclosure of your information in accordance with this Privacy Policy may result in your personal information being transferred outside of Canada, or your country.

Practices Made Perfect employs reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks. While we use reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, cannot guarantee absolute security of your personal information.

When we use service providers, we use contractual means to help ensure your personal information remains secure in a manner consistent with this policy and applicable laws. If you do not wish us to provide your personal information to a service provider you can advise us, however, we may not be able to provide you with an associated service or product.

In some cases, we may be permitted or required by law to disclose personal information. For example, we may disclose your information in certain circumstances to comply with a subpoena or warrant, in response to a law enforcement body with the lawful authority to obtain the information, pursuant to an investigation into the breach of a law, or our legal counsel.

Practices Made Perfect limits access to your information to those who need to use it for the purposes described above.

personal information of children

Practices Made Perfect does not knowingly collect personal information from children who are under 13 years of age. Please immediately contact our Chief Privacy Officer the address noted below if you believe that we have unintentionally collected personal information from a child under 13 years of age. If Practices Made Perfect learns that it has inadvertently collected the personal information of a child under 13 years of age, we will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).

policy changes

Practices Made Perfect may change this Privacy Policy from time to time by posting a new version of this Privacy Policy on our website at Practices Made Perfect's collection, use, disclosure, and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with us subsequent to any changes to this Privacy Policy will signify your consent to the collection, use, disclosure, and retention of your personal information in accordance with the changed Privacy Policy.

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