grounded in solid business concepts, our team provides and coaches unique systems and protocols for managing your practice. whether you’re a solo practitioner or a larger team in need of assistance, we are ready to help develop a strategy for success. drawing on our years of experience within the dental industry, we have extensive knowledge in guiding practice leaders to reclaim and redefine their own future while providing an external perspective on strategic goals and objectives.
based on the unwavering belief that a practice’s greatest asset is its people, Practices Made Perfect is deeply passionate about working with teams to give them the skills, knowledge, and resources necessary for success. our offerings are bespoke in nature, as we take the time to understand your particular needs and desired outcomes before tailoring a unique and fully customizable plan of action.
our in-office coaching approach is designed to minimize production downtime by working closely with staff to coach and train on day-to-day business and real-world issues. standing behind our methodology and results, we offer only unlocked contracts, ensuring you never have to commit more time or money than necessary to achieve your objectives.
while focusing on team and customer service, we also excel in creating innovative solutions to problems and setting up systems to bring in new patients. Practices Made Perfect has been utilized by dentists across Canada to help them with all aspects of running their business, from accounts receivable, IT and hygiene management to human resources and treatment coordination. whatever your requirements and no matter their complexity, we pride ourselves on being available when you need us most; meeting your needs efficiently, swiftly and with excellence.
our mission.
to empower Canadian dental professionals by providing the necessary tools for building a more productive and profitable business that results in a better environment for their patients, their teams and their practices
our team.
Coach/Consultant
Terri Cruickshank
passionate about creating productive, supportive environments, she focuses on ensuring communication flows seamlessly from front to back. Terri understands that many challenges in struggling practices stem from breakdowns in communication and a lack of clear protocols. her coaching style focuses on establishing efficient systems and mentoring team members to work collaboratively and confidently.
what excites her most about working with dental practices is witnessing the transformation—when individuals gain confidence, the team becomes more cohesive, and the entire office energy shifts. she believes that quality patient care begins with trust and that trust is built through consistent, clear communication and a strong team culture.
to stay at the forefront of the industry, Terri regularly attends dental conferences and explores emerging technologies, bringing fresh insights and tools to every client she supports. outside of work, she enjoys staying active and spending time outdoors with her two young athletes, often cheering them on at the hockey rink or soccer field.
Coach/Consultant
Bianca Dornan
Bianca is the founder of Practices Made Perfect, with decades of experience in the industry, Bianca has become an expert in understanding the challenges faced by practitioners and finding practical solutions to their daily struggles. her unique blend of education and practical experience allows her to see the big picture and "think outside the box," making her a valuable asset to her clients. Bianca's hands-on, in-office approach time and again, proves to be the correct approach for ensuring sustainable positive growth and change in dental offices. she is known for her engaging and down-to-earth approach, focusing on helping teams find solutions and reach goals that can carry their practice for years. Bianca has experience working with teams from downtown Toronto to small one-dentist towns, meeting the needs of all demographics. Bianca currently resides in rural Ontario with her husband, two children, and her dog, Sophia. if you're looking to take your dental practice to the next level, Bianca and her team can help get you there.
Coach/Consultant
Samantha Bath
a graduate of SAIT’s Registered Dental Assisting program, Samantha brings extensive hands-on experience and a passion for delivering customized solutions tailored to each practice’s unique needs. While she began her career in treatment planning and coordination, she quickly discovered her talent for optimizing business processes. Samantha understands that many challenges in struggling dental practices stem from a disconnect between departments. by employing efficient software and protocols, she ensures smooth information flow and effective communication. she goes beyond just implementing systems; she builds a strong, cohesive team culture where everyone is aligned and focused on business growth and success. for Samantha, there’s nothing more rewarding than watching team members grow in confidence, transforming the office's energy as stress fades away. outside of work, Samantha enjoys staying active and exploring the outdoors with her husband and two young daughters.
working with dentists from
coast to coast
proudly
.png){kind=small}